Risk Prevention Helplines
The right advice just when you need it
When your instincts tell you a customer should be checked out you need immediate and professional help to protect you from expensive potential consequences - and that's precisely what we'll do.
We'll also ensure your vehicle is insured outside the UK with all the necessary cover and paperwork.
Key benefits:
- Helplines operated from 8am to 6pm Monday to Friday and 8.30 am to 12.00 noon on Saturday
- A quick call with some hirer details is all we need to give you an answer on whether a hirer can be insured
- You can use the service to help your counter staff to decline a hirer
- To keep your vehicles fully covered when abroad, just call, fax or email information and we can issue a Green Card and VE103B document (vehicle on hire certificate)
- Order cover under your European Breakdown policy
- A quick call can help you decide on potential employees or different vehicle types you may wish to cover on your policy
Our services:
- Customer qualification clearance service - with authorisation number supplied on each case considered
- Staff qualification clearance service - with authorisation number or your policy specifically endorsed
- Decisions on vehicles outside the automatic acceptance criteria for your policy
- Ordering service for overseas documents and cover
- Checking format and design of foreign driving licences to help verify the validity of the document presented to you
ScamAlert
Aon operates a checking service using credit and address checks for UK residents, via a major credit information company, at additional cost.
This can help qualify new retail hirers or those with certain minor risk indicators. It can help to reduce the risk of fraud and proves a useful deterrent against those who may be out to take your company for a ride.
We have online access to verify the information you are given by hirers, which can give you a further independent assessment to the driving licence and identification documents, prior to the rental. Naturally this has to be operated within the rules of the Data Protection Act, but we are able to give guidance on the results of the checks.
To get a quotation now, visit our online quotation service, or contact our specialist Rental Business Services team on 0118 929 5064.